Blog
Expert advice
Tips and information about insects and rodents in Quebec: how to identify them, what attracts them, how to prevent them, and much more.
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Featured
How to get rid of mosquitoes at home?
A Summer Without Mosquitoes: My Experience with Mosquito Barrier I don't know if this is the case for you, but every summer, mosquitoes turn my outdoor evenings into nightmares. After trying various chemical and natural...
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Featured
Why choose The Online Exterminator?
Reading time: 2:45 minutes Pest infestations can be a real scourge, but they don't have to be expensive or complicated to deal with . By choosing the online exterminator, you can save money while still...
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Ants
Does Onguard ProPerm really work?
Reading time: 1:18 minutes Discover our flagship product, Onguard ProPerm 3.78L, specially designed to offer you ultimate protection against pests, while preserving your environment. Protect your space with confidence Onguard ProPerm 3.78L is the perfect...
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Featured
Are sticky traps effective?
Reading time: 53 seconds If you are concerned about pests invading your home or business, it is essential to take preventative measures to prevent them from reproducing. Sticky hatches Sticky traps are one of the...
FAQ
Questions we get every day
The product, safety, timing, and results. If your question isn't answered there, an exterminator will respond promptly.
How can I contact you?
We are at your disposal to advise you on the best products or answer any questions you may have.
To contact us, you can send us an email at the following address: contact@lexterminateurenligne.com. We undertake to respond within 2 business days.
Where can I find your explainer videos?
The explainer videos are available in our Explainer Videos section as well as in the product descriptions. You can also find them on our YouTube channel: L'exterminateur en ligne.
What is your delivery policy?
We invite you to view our Shipping Policy on our website to find out the applicable rates.
Packages are shipped from our address at 405 rue charlotte Local B in Saint-Alphonse de Granby, Quebec, Canada, J0E 2A0.
We guarantee that your orders will be processed within 2 business days.
Are the products you sell dangerous for children and animals?
Our top priority is to ensure the safety of our customers. All our products are approved and applied professionally to guarantee a safe and healthy environment for your family and pets.
In addition, we make sure that all our technicians are trained and hold a CD5 certificate.
What is your return policy?
Please review our Return Policy on our website.
In the event that you receive a defective product or if a delivery error occurs, please contact us immediately.
We will then replace the product or issue a credit, depending on your preference.