Businesses
Recurring business purchases
Are you a business that regularly needs to purchase parasite control products? We have discounts for you!
- 450housing
- 8restaurants
- 1hotel
Members
Your member benefits
15% off all products
Free shipping on orders over $600
Unique prevention system
Video calls if you have any questions
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FAQ
Questions we get every day
The product, safety, timing, and results. If your question isn't answered there, an exterminator will respond promptly.
How can I contact you?
We are at your disposal to advise you on the best products or answer any questions you may have.
To contact us, you can send us an email at the following address: contact@lexterminateurenligne.com. We commit to responding within 2 business days.
Where can I find your explainer videos?
The explainer videos are available in our Explainer Videos section as well as in the product descriptions. You can also find them on our YouTube channel: L'exterminateur en ligne.
What is your delivery policy?
We invite you to view our Shipping Policy on our website to find out the applicable rates.
Packages are shipped from our address at 405 rue charlotte Local B in Saint-Alphonse de Granby, Quebec, Canada, J0E 2A0.
We guarantee that your orders will be processed within 2 business days.
Are the products you sell dangerous for children and animals?
Our top priority is to ensure the safety of our customers. All our products are approved and applied professionally to guarantee a safe and healthy environment for your family and pets.
In addition, we make sure that all our technicians are trained and hold a CD5 certificate.
What is your return policy?
Please review our Return Policy on our website.
In the event that you receive a defective product or if a delivery error occurs, please contact us immediately.
We will then replace the product or issue a credit, depending on your preference.